INTERNATIONAL TOBACCO AGENCY S.r.l., headquartered at Via Bortolan 28, Carbonera (TV), can be contacted by writing to the email address info-privacy@itagency.it, as the data controller of your personal data (hereinafter referred to as the “Controller”). This notice is issued in compliance with European and Italian data protection regulations to inform you about the purposes and methods of processing personal data you may provide while browsing this website (hereinafter referred to as the “Website”).

Please note that this privacy policy applies only to this Website and not to any third-party websites that may be accessible via links on this Website.

The Controller has appointed a Data Protection Officer (DPO), who may be contacted by the data subject by writing to the following address: dpo@itagency.it.

CATEGORIES OF DATA PROCESSED

Browsing Data

The computer systems and software procedures used to operate this website acquire, during their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified individuals, but due to its nature, it could, through processing and associations with data held by third parties, allow users to be identified. This category of data includes, for example, the IP addresses or domain names of the computers used by users connecting to the website, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (success, error, etc.), and other parameters related to the user’s operating system and computing environment. These data are used solely to obtain anonymous statistical information on the use of the site and to check its proper functioning. They are deleted immediately after processing.

Data Voluntarily Provided by the User

Sending emails to the addresses listed on the Website—optional, explicit, and voluntary—results in the subsequent acquisition of your email address, which is necessary to respond to requests, as well as any additional personal data provided. The Website contains forms, accompanied by specific information about the processing of personal data and, where necessary, requests for consent: we invite you to read these before using the forms.

Cookies

For any information regarding the use of cookies by the Website, access the specific policy by clicking here.

PURPOSES AND LEGAL BASIS OF PROCESSING, NATURE OF DATA PROVISION, AND CONSEQUENCES IN CASE OF REFUSAL

The Controller will process your data to facilitate browsing and to provide the services you may request through the specifically prepared forms on the Website. Aside from the data specified for browsing and technical cookies, within sections of the Website prepared for specific services at your request, you are free to provide your personal data for the purposes outlined in the relevant notices, but failure to provide such data may result in the inability to obtain the requested service.

DATA RETENTION PERIOD

The Controller will process personal data collected through the Website for the time strictly necessary to achieve the purposes for which they were collected and, after that, for any periods required by applicable laws. In any case, for technical/organizational reasons, processing will last for 30 days beyond the periods indicated above. For more details, please refer to the specific notices prepared for particular services.

DATA DISCLOSURE AND CATEGORIES OF RECIPIENTS

Exclusively for the purposes specified above, all data collected and processed may be disclosed by INTERNATIONAL TOBACCO AGENCY S.r.l. to internal personnel authorized to process such data, based on their respective duties, as well as to the following categories of external recipients, acting as independent controllers or external processors:

• Providers of IT services, such as direct marketing, internet services, and cloud computing;
• Entities that provide customer assistance services;
• Firms and other entities providing legal, tax, accounting, economic-financial, technical-organizational, data processing, and communication services;
• Subsidiary, parent, and associated companies;
• Public authorities and supervisory and control bodies;
• Third parties in connection with acquisitions or disposals of the business or a business unit.

If these recipients process data on behalf of INTERNATIONAL TOBACCO AGENCY S.r.l., they are designated as data processors through an appropriate contract or other legal act. The updated list of data recipients is available upon request from INTERNATIONAL TOBACCO AGENCY S.r.l. through the contact methods indicated in the “Data Subject Rights” section below.

DATA TRANSFER TO A NON-EU COUNTRY AND/OR AN INTERNATIONAL ORGANIZATION

Your personal data may be transferred, for the purposes for which they are collected, to the United States of America (USA), which is a non-EU country. The transfer of personal data to entities located in the USA will only take place under the contractual clauses adopted or approved by the European Commission (Article 46, Paragraph II, letters c and d of the Regulation). To obtain a copy of such data, you can contact INTERNATIONAL TOBACCO AGENCY S.r.l. as indicated in the “Data Subject Rights” section below.

DATA SUBJECT RIGHTS

You have the right to request from the Controller access to your personal data, to rectify any inaccuracies, to delete or restrict their processing where appropriate, to object to their processing for legitimate interests pursued by the Controller, and to obtain the portability of data you provided, if processed automatically based on consent or a contract. You also have the right to withdraw consent given for processing activities requiring it, without affecting the lawfulness of processing carried out before the withdrawal.

To exercise your rights, you can use the form available here and send it to the following contact: info-privacy@itagency.it. Finally, please note that you also have the right to file a complaint with the relevant supervisory authority for data protection, the Italian Data Protection Authority (www.garanteprivacy.it).

Last updated: May 2023.

This notice may be subject to changes: we recommend checking the date of the last revision. Any changes will take effect from the date of publication on the Website, but significant changes will be communicated to you, where possible (e.g., if you are subscribed to our newsletter service).